We are committed to giving you the safest and easiest online shopping experience. Please read our privacy and security policies below for complete information.

PRIVACY AND SECURITY
All personal information you provide on this site is secure and encrypted; we do not sell or share customer information with anyone.

SHIPPING
Orders ship Canada Post Express within 2-3 days. Please allow up to a week for your purchase to arrive; we will send you tracking information via email. Free shipping on orders over $250.00 CDN.

RETURNS AND EXCHANGE
Send us an e-mail info@finewoodornaments.ca – please state reason for return. We will email you back with all necessary information for return of goods. Exchanges within 45 days. Items for exchange must be returned in their original wrapping.

FEEDBACK
If you have any further questions about privacy, or any comments you'd like to make, send e-mail to info@finewoodornaments.ca.

Thank you.